Contact Us
We're always happy to help.
Whether you have questions about an order, shipping, artwork, product details, or anything else, feel free to get in touch with us.
Customer Support
📧 Email: support@passionsbysetyo.in
We aim to respond to all inquiries within 24–48 business hours.
Order Support
For faster assistance, please include:
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Your Order Number
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The email address used for the purchase
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A brief description of your concern
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Photos or videos (if reporting a damaged or defective item)
Common Questions
Where is my order?
Once your order has been shipped, you'll receive tracking information via email. Please allow up to 24 hours for tracking updates to appear.
My order arrived damaged. What should I do?
Please contact us within 2 days of delivery and include clear photos, packaging images, and an unboxing video if available.
Can I change or cancel my order?
If production has not yet begun, we may be able to help. Contact us as soon as possible after placing your order.
Do you accept returns?
Please refer to our Returns & Refund Policy for complete details regarding replacements, refunds, and returns.
About Passions by Setyo
At Passions by Setyo, we create artwork and posters designed to bring personality, nostalgia, creativity, and inspiration to your space.
Every order is produced with care and made specifically for you.
Thank you for supporting our small business ❤️
Email: support@passionsbysetyo.in
We look forward to hearing from you.